Skip to main content
Contact

A question? We are here to help you

Whether it is about a booking, a payment, a listing or simply to find out more about Ceramispot — write to us, we will reply quickly.

Write to us

So that we can help you as quickly as possible, please give as much detail as possible (link to the listing, date, screenshots if needed).

Feel free to include the link to the listing or screenshots.

📧 By email

You can also write to us directly at contact@ceramispot.com

⏱️ Response time

We reply within 24 to 48 hours on working days. For urgent matters linked to an imminent booking, say so in your message.

📋 FAQ

See our dedicated pages for quick answers:

Workshops FAQ
Kilns FAQ
Pottery wheels FAQ
Cancellation & refund

Are you a ceramicist?

Offer your workshops, courses, kiln or pottery wheel rentals on Ceramispot. Create your listing in a few minutes.

Publish my listing →
🔒

Secure payment

Payments for workshop, kiln and pottery wheel bookings are processed by Stripe. Ceramispot does not handle payments for classified ads.

🛡️

Private messaging

For classified ads, use private messaging to agree with the seller on collection, shipping and payment.

⚡

Responsive support

A dedicated team answers your questions within 24 to 48h on working days.

🚨 Report a listing

If you spot a listing that displays a phone number, an email address or an external link in order to bypass the platform, you can report it via the button provided on each listing or by contacting us by email with the link to the listing or to the ceramicist.

Ouverture officielle · Novembre

Plus que quelques jours
à patienter…

On peaufine les derniers détails pour vous accueillir comme il se doit.

Client ou professionnel, inscrivez-vous dès maintenant.
Nous vous contacterons dès l’ouverture officielle.